Guest Reviews

Before you book your stay with us, we invite you to take a look at what other guests are saying about our resort. When you’re done, make your reservation and be sure to sign up for our email list to keep in touch with the latest news and specials offers from Courtyard Isla Verde Beach Resort! 

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Beach and Pool AreaBeach and Pool Area

Sara C, Lake Mary, Florida
December 2015
Rating: 5 of 5 Stars
"What kind and professional person. Greeted me with a smile and an awesome welcome. Kiddos to Angel Alicea. Truly thankful to have him along the beach to help me with a chair and umbrella. Just an all around courteous young man. This is one of the reasons my vacation was a pleasure."
 

By far our favorite Marriott Property in San JuanBy far our favorite Marriott Property in San Juan

A_Quamina, Oakland, California
December 2015
Rating: 5 of 5 Stars
"This is an excellent property in a great location--at the beach, with lots of restaurants, a drug store and a grocery store nearby. It is adjacent to the Ritz Carlton. The staff were friendly, efficient and accommodating. Management was very responsive to our requests. We loved our stay! We've stayed at three Marriott properties in San Juan, and while all three were excellent, for outstanding service and an extraordinary location, this is by far our favorite!"

Right on the beach and great serviceRight on the beach and great service

winomom, smithtown
December 2015
Rating: 5 of 5 Stars
"Arrived on a red eye flight and we were given our room early. High floor oceanfront is the way to go as this hotel is right on the beach. My husband has problems walking and the beach is close and easy to reach. Staff are so friendly and accommodating it was easy to relax. The property is older so the updates over old are obvious but you are not in the room enough to worry about it. Room was clean and adequate. Maids did a good job and when the blow dryer died they were right there with a new one. Protests are ongoing from locals who do not want the hotel to expand but there is always so much security it is very safe."

Perfect to get awayPerfect to get away

December 2015
Rating: 5 of 5 Stars
"I can say that you certainly get what you a pay for here. The staff is everywhere and always asking to help you with anything you may need. Everyone at this Marriott is smiling and offering friendly greetings in English or Spanish. Angel and Luis were the most helpful at the beach and the pool. They both were VERY professional and polite. The all of the staff, from the vallet & front desk to the restaurants & casino all did their jobs with enthusiasm and a welcoming tone. The hotel is VERY clean and has every amenity that you need, as well as a few that you wouldn't think of. The location is superb and easy to get to anywhere else on the island. There are always taxis ready, but they even have bikes if you prefer to wander on your own. This is our 2nd time coming to this location, and it is because of the great staff and its beautiful spot on Isla Verde."

Wonderful Thanksgiving VacationWonderful Thanksgiving Vacation

lori318, New City, New York
November 2015
Rating: 5 of 5 Stars
"Being this is our 3rd trip to Puerto Rico and my first review, I am so glad to be able to write a favorable review for this hotel. The stay for our family at this property was a wonderful vacation experience esp. starting off flying during unsteady times and then arriving to have our car reservation cancelled. The hotel property was clean, well maintained with staff that was friendly, courtesy and professional at all times. Spending Thanksgiving away needs to be a special time with your family since we did not have the typical "home cooked" meal . The holiday dinner at the hotel was delicious with all the trimmings. The pool and beach area were well staffed with the employees being attentive to the all of the guest needs. The best part is the pool is heated and the hotel is on the beach. The neighboring Ritz property cannot compete with this. It was such a pleasurable experience not to also have any issues that needed to be addressed during my limited vacation time. Some of the staff needs to be recognized for going above and beyond during our stay...ALejandro, the one who runs, for food service at the pool/beach, Angel for setting us up at the beach and Luis for making sure our stay was pleasurable. Besides being attentive to us I witnessed his "above and beyond" guest assistance. He helped a disabled man onto the beach by carrying him in a lounge chair so he could enjoy the beautiful sands of Puerto Rico. Watching Luis do this brought a tear to my eyes. This truly is the meaning of Thanksgiving. Without his assistance this would not have happened. We have stayed at many hotels over the years and this was best. We look forward to our next stay at this property. Highly recommend. Well priced compared to other hotels."

Paradise on the BeachParadise on the Beach

MJS3333, Chicago, Illinois
October 2015
Rating: 5 of 5 Stars
"Courtyard Marriott Isla Verde is the place to stay while in Puerto Rico be it for pleasure and fun in the sun or for business. This fine resort has an awesome staff from Orlando the Front Desk Manager who makes sure your room and everything else during your stay is right on point. The food and drinks are superb Carlos in the bar makes the best drinks on the island and keeps your glass full. Luis Rosario the pool and beach manager and his staff are GREAT!! Louis makes sure your time at the beach or pool is relaxing and comfortable this guy goes the extra mile every time. I have stayed at this resort hotel several times and you just can't beat the service and value !!!"

Great time in Puerto RicoGreat time in Puerto Rico

jchabot1152, North Attleboro, Massachussetts
November 2015
Rating: 5 of 5 Stars
"Made my first trip to Puerto Rico and stayed at the Courtyard by Marriott Isla Verde. What a great place. Starting with the hotel manager Orlando who both greeted us when we got here and bid us a fond farewell when we left, everyone here was great. Plenty to eat. Great cocktails by the pool. Great bartenders like Julio, and helpful folks like Angel, who got us our beach chairs. They have a great concierge who hooked us up with a couple of great day trips. These folks couldn't do enough for you. Would recommend this hotel to anyone visiting Puerto Rico. The Chabots"

Thanksgiving week holidayThanksgiving week holiday

Annie W, Kalamazoo, Michigan
November 2015
Rating: 5 of 5 Stars
"The trip was our second honeymoon if you like, Puerto Rico and the hotel did not disappoint. The staff were 99% very friendly and helpful. The location was right on a beautiful beach, our room faced out to the sea and was newly decorated, very nice! There were several outdoor pools and a couple of hot tubs, all lovely, several eating options in the hotel, although pricey, the options were good and again, the staff were great. We discovered some local places to eat in walking distance and would recommend to try those for a more local feel. We also went down town, taxis were quite pricey, but the hotel staff gave very good instructions for riding the bus and that worked out just fine. Old San Juan was lovely and definitley worth a visit. We had wanted to try snorkelling, this didn't work out well as the sea is too rough at this location, given more time we would have taken a hire car, or gone with a guide (the hotel recommended those organizing trips.) Good spot for surfing though if that is what you want! All round, great holiday, will be back :-)"
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